Privacy Policy
We value your trust. This Privacy Policy explains how we collect, use, and protect your information.
1️⃣ Information We Collect
- Name, phone number, email address, and shipping address.
- Payment details (processed securely through third-party gateways).
- Order history and communication records.
How We Use Your Information
- To process and deliver your orders.
- To provide updates about your purchase and new arrivals.
- To improve our services and customer experience.
Data Security
- We never sell or share your personal information with third parties, except courier/logistics partners.
- Payment details are processed through secure, encrypted channels.
Cookies
Our website may use cookies to improve browsing and provide a personalized shopping experience.
Contact
If you have privacy concerns, please reach out to us at:
📧 [infobeuniqueupgraded.com]
2️⃣ Return & Exchange Policy
Returns
- All products are pre-loved / thrifted / vintage, so we do not accept returns or refunds.
Exchanges
- Exchange is possible only if the wrong item has been delivered (subject to stock availability).
- Size or color preference will not be considered for exchange.
Cancellations
- Orders once placed cannot be cancelled.
Note
Each piece is unique, thrifted, and sold as-is. Please check product details and measurements carefully before placing your order.
3️⃣ Terms & Conditions
By shopping with us, you agree to the following terms:
1. Product Condition
- All items are thrifted and may show minor signs of wear.
- Each item is quality-checked and described to the best of our ability.
2. Orders & Payments
- Orders are confirmed only after full payment.
- No COD (Cash on Delivery) is available.
3. Shipping
- Orders are dispatched within 2–5 business days.
- Delivery timelines depend on courier partners (usually 5–10 business days).
- Shipping fees are non-refundable.
4. Liability
- We are not responsible for delays, damage, or loss caused by courier services after dispatch.
5. Policy Updates
- We may update these terms anytime, and changes will be effective immediately upon posting.